"Your form of customer service is unfortunately rare in today's marketplace, and even rarer online. Your excellent and forward-thinking approach for handling this simple matter of a delay in product from your supplier, make me feel confident that you are fully able to handle any more serious problems that come your way. You have earned a long-term customer"
- Peter, VA
Ok, I dont actually own this case, but I was looking at it here and I noticed something. Im just not sure how much I can trust a protective case like this - especially one that costs $50! - when the demo model on the web page shows a huge crack right through the cell phones camera lens!
Design flaw
User: S T, Oct 7, 2008
Pros:
nice protection, quality lether
Cons:
plastic belt clip
Ok, I bought this after a fairly extensive search of cases. On receipt, I was pleased with the fit of the phone cover and the screen protector. The fit into the holster is snug as well - then a few hours after clipping it to my belt - snap! The belt clip broke. On inspection, it is a MAJOR design flaw. The quality of the rest of the product didnt desrve a plastic belt clip held together by two very thin plastic loops (stress point) and a small metal spring. It wasnt a good sign. However, I thought maybe it was a fluke and got a replacement. Well, bad news - a few short days after the replacement came in - and being as careful as possible to not place it over a hip - whamo - breaks again in the same place. The plastic belt clip snaps again. Im done with this brand until they beef up the belt clip to better materials or a better design.
